Outstanding Customer Service Award Winners

We are happy to announce our two Outstanding Customer Service winners for 2016, Lori Williams and Doug Fitz. Both winners were selected by nomination at their store, then the Associate Council and the Office Management.

Lori Williams (pictured above center) works at the New Philadelphia location in the Service Center and as a Cashier. Lori receives numerous compliments from the many customers she has helped. She has assisted elderly customers in their shopping, and driven groceries to a customer’s home who had forgotten them at the store. Her coworkers say she doesn’t know any other way but to be helpful. 

Doug Fitz (pictured 2nd from left) is a long time Buehler’s employee and works Center Store at Medina Forest Meadows. Doug is always willing to go out of his way to serve the customer; from special orders to driving groceries to their homes. Doug also realizes that his coworkers are also customers and does his best every day to make Forest Meadows a great place to work. Doug is always ready with a big smile and positive attitude.

Please congratulate each winner for their efforts to make Buehler’s the #1 Customer Service store in Ohio!

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RECALL: 9Lives Cat Food

RECALL: 9Lives Cat Food

  • Date of recall: 1/3/2017
  • UPC codes: 7910000367; 7910000286; 7910000366
  • Lot codes:  6355803; 6358803; 6357803
  • Manufacturer of item: J.M. Smucker Company
  • Toll free number of manufacturer for information & questions: 1-800-828-9980
  • Reason for recall: Low levels of Thiamine (Vitamin B1)
  • PLEASE return products to any Buehler’s location for a refund or replacement
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RECALL: Our Family Brand Tartar Sauce

Our Family Brand Tartar Sauce 12 oz size

  • Date of recall: 1/9/2017
  • UPC code: 7025328112
  • Lot codes:  Best By 05 31 17, Best By 06 20 17, Best By 07 28 17
  • Manufacturer of item: Topco Associates
  • Toll free number of manufacturer for information & questions:
  • Reason for recall: A market withdrawal was issued because the product was separating and thinning; this is not a food safety issue.
  • PLEASE return products to any Buehler’s location for a refund or replacement
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RECALL Holiday White Peppermint Hostess Twinkies

RECALL: Hostess Limited-Edition Holiday White Peppermint Hostess Twinkies

  • Date of recall: 1/10/2017
  • UPC code: 888109111571
  • Manufacturer of item: Hostess Brands, LLC
  • Toll free number of manufacturer for information & questions: 1-800-483-7253
  • Reason for recall: Confectionary coating used to manufacture the product contains milk powder ingredients recalled by Valley Milk Products, LLC due to a concern of Salmonella contamination.
  • PLEASE return products to any Buehler’s location for a refund or replacement

http://www.fda.gov/Safety/Recalls/ucm536055.htm

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Buehler’s Announces Plan to Purchase Additional Medina Liquor Agency

Buehler’s Fresh Foods has signed an agreement with North Court Beverage to purchase the beer, wine, and spirits business located at 998 N. Court St., Medina OH.

Dan Shanahan, President and Chief Operating Officer of Buehler’s stated, “the transfer of the liquor agency is still pending with the Ohio Division of Liquor Control. After the agency transfer is complete, North Court Beverage will remain open for business and continue to operate as usual.”

This will bring two Medina Liquor Agencies under Buehler management. In the Fall of 2015, Buehler’s purchased the Wine Reserve of Medina and has transferred the Liquor Agency to the Buehler’s River Styx location at 3626 Medina Rd., Medina, OH.  The plan is for North Court Beverage to remain at its current location.

About E&H Family Group:

E&H Family Group is fully owned by the Buehler Family and operates thirteen Buehler’s Fresh Foods supermarkets located in Wooster (2), Orrville, Wadsworth, Medina (2), Ashland, New Philadelphia, Dover, Jackson Township (Canton), Coshocton, Portage Lakes (Green) and Massillon, Ohio.

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